NG Web services is a healthcare technology consulting group headed by Dr.M.Saleem , a medical expert and entrepreneur. His contribution spreads nearly 20 years, in a unique combination. He is currently Executive Director and consultant orthopedic surgeon of Kauvery hospital group at karaikudi unit, also Director in Regenix drugs Ltd. Dr. M.Saleem has an extensive experience in healthcare and corporate business strategy. He possesses a rare blend of knowledge and expertise combining first-hand experience with that of controlling and directing the entire gamut of business activities. His enviable track record is the result of his knack of building cohesive and highly motivated teams, with strong and single-minded focus towards achieving the corporate objectives.
Treat At Home (TAH) is an On-Demand Mobile App that Provides Health-Care Services to your Doorstep with just a push of a Button in India and soon Worldwide. It is also the only Online Consultation Platform to Provide Doctors and Other Service Providers of your choice from your Area.
We Connect Doctors, Nurses and Physiotherapists for Home visits verified by their Government Approved Certificates.
We facilitate Ambulance to pick up, Lab Tests, Medicine Delivery at Home
Hospital Services and Online Consultation making Health Care more Accessible for Our Patients.
Our Patients can Stay in their Homes than in Hospital, Save Money and have Peace of Mind.
This is not for treatment of any emergency medical or other health care conditions at home. For that you need to call or take the patient to emergency departments of nearest hospital as early as possible
Some of the features mentioned will be introduced in phased manner.
bubble_chart First you down load Treat at Home app or desktop version and register as a user. It is very important
bubble_chart This is only for ease of receiving healthcare service during the need of the hour. If service providers not available or responding please try other methods to get your services.
bubble_chart You should not misuse the contact details of service provider. Any violation or complaints of issues will be reported to concern law enforcement agencies and your account will be blocked.
bubble_chart All service providers should follow the existing laws of land pertaining to the services rendered.
bubble_chart You should not misuse the contact details of user. Any violation or complaints of misuse will be reported to concern law enforcement agencies and the account will be blocked.
bubble_chart First you down load Treat at Home app or desktop version and register as a provider. It is very important.
Welcome to the portal Treat at Home (the 'TAH'). The content of the app pertains to Treat at Home is the property of NG Web Services Pvt. Ltd ('NG Web Services', 'Treat at Home', the 'Company', 'we' or 'us'), having its registered office at 13/1, malligai st, Soodamanipuram, Karaikudi, Sivaganga(dist), Tamilnadu, India 630002. Treat at Home, amongst other services, facilitates in finding and comparing prospective doctors and health care providers in identified locations ('service') and this service is provided only in good faith. The services of Treat at Home are essentially provided to bridge the information gap between patients and doctors.
We are only an online aggregator between you and your health care provider / users to provide / receive the service.
This document is an electronic record in terms of IT Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the IT Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3 (1) of the IT (Intermediaries guidelines) rules, 2011 that require publishing the rules and regulations, privacy policy and terms of use for access or usage of www.treatathomes.com service. The domain name treatathomes.com and www.treatathome.in (herein after referred to as 'Website') are owned by NG WEB SERVICES PRIVATE LIMITED a company incorporated under the companies act, 1956 with its registered office.
Your use of the app and services and tools are governed by the following terms and conditions (‘Terms of Use’) as applicable to the app including the applicable policies which are incorporated herein by way of reference. If you transact on the app, you shall be subject to the policies that are applicable to the website for such transaction. By mere use of the Application, you shall be contracting with NG Web Services Pvt. Ltd and these terms and conditions including the policies constitute your binding obligations, with Treat at Home.
We request you to carefully go through these terms of use ('Terms of Use') before you decide to avail the services of Treat at Home by registering with the company to avail our services, you irrevocably accept all the obligations stipulated in these terms of use and agree to abide by them. Accessing the website through any medium, including but not limited to mobile phones, smart phones and tablets, are also subjected to these terms of use. These terms of use supersede all previous oral and written terms and conditions (if any) communicated to you. By using this Website, you signify your agreement to these Terms of Use as well as the website’s www.treatathomes.com www.treatathome.in (which is hereby incorporated by reference herein). We reserve the right to modify or terminate any portion of the website or the services offered by the company for any reason, without notice and without liability to you or any third party. To make sure you are aware of any changes; please review these terms of use periodically. The website should not be used in cases of medical emergencies and Treat at Home does not, and should not be considered in any form to be a substitute for a doctor or a hospital.
We encourage you to independently verify any information you see on the website with respect to a doctor or healthcare provider that you seek to make an appointment registration: If you wish to schedule an appointment with a doctor or conduct a transaction on the app, you will have to register on the app and become a registered user ('Treat at Home User') prior to the completion of any transaction on the Treat at Home. To register onto the website, a user will have to provide information such as his/her name, email address and phone number and create a username and password. You understand that Treat at Home may introduce a fee for registration on the website ('Registration Fees'). Registration Fees, if and when introduced shall be non-refundable. Treat at Home may introduce special features which may be made available to Treat at Home users who pay registration fees. Registration is only a one time process and if the Treat at Home user has been previously registered, she/he shall login/sign into his/her account using the same credentials as provided during the registration process. We request you to please safeguard your password to your account on the app and make sure that others do not have access to it.
It is your responsibility to keep your account information safe and current. A Treat at Home user may wish to schedule an appointment through his/her account for his/her family members and friends. While a Treat at Home user will be able to do this, please note that such Treat at Home user will be solely responsible for any activity that is undertaken through his/her account on behalf of his/her family members and friends.
You understand that you may have the option of uploading your health / medical information on the Website in order to enable your doctor access your previous medical history. While Treat at Home takes utmost care with respect to the security of the information you decide to upload, you understand that any information that you disclose on the website is at your own risk. By uploading / sharing / disclosing your medical information on the App, you hereby give your consent to app to store such health / medical information on Treat at Home’s servers. Treat at Home will retain such medical / health information you upload on the app for as long as it is needed to full fill the service you seek to avail on the app. If you delete your account, Treat at Home will delete such medical / health information.
But please note:
bubble_chart There might be some latency in deleting this information from our servers and backup storage.
bubble_chart We may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.
Your information will be shared to your chosen service providers to render the service otherwise unless you specifically consent to share information, medical or otherwise, with other doctors or third party service providers, app does not share such information that you upload on the app. While Treat at Home takes utmost care with respect to the security of the information you decide to share, you understand that any information that you disclose on the website is at your own risk. In the event you do not trust Treat at Home with such information, please do not share such information on the app, while Treat at Home endeavors to protect any information uploaded or shared by you on the website, you understand that Treat at Home shall not be held liable or responsible for the loss or damage to such information on the app. It is your responsibility to ensure that you have all your information, medical or otherwise, stored on your hard drive. You hereby agree not to use the website as a 'data room' to store your medical / health records.
Terms and conditions for providing health care services for Providers
Treat at Home app/services owned and operated by NG Web Services P Ltd.
This is not for treatment of any emergency medical or other health care conditions at home. For that you need to call or take the patient to emergency departments of government services or visit nearest hospital as early as possible.
You have freedom to accept or deny and choose whichever service user you would like to provide service. As soon as the person books the service, the person should make a call the chosen user to inform the details of requirement and confirm the availability and fees structure.
Service requirements vary for each patient so could not fix a fixed fee so always confirm fee before providing the service. You may get an SMS message, an E-mail or a push notification on your phone indicating the acceptance and probable time of providing the service.
Before providing service always verifies the ID of your service user for safety and quality. Also send yours booking details to close relative for extra safety.
Payment will be paid to the service provider directly by cash or online to you or Treat at Home. All service fee should be pre agreed by call except pharmacy or lab where there is fixed MRP amount of your chosen products and they may offer discounts. There are no delivery charges for lab or pharmacy.
For second opinion you see documents or query if sent and give opinion not prescription, for every consultation you receive directly to consultant account and inform about the payment to continue consultation.
The user also gives rating about the provider. If any misuse of the app/service your account will be deleted.
Once booked the service and provider reached user home you have right to receive pay the minimum fee agreed upon booking if not cancelled the request by call or notifications before start from your place.
The App/services allows you to select and schedule appointments with users registered with the website and to whom certain specific terms with Treat at Home. While choosing your user on the App, you understand and accept that:
You are ultimately responsible for choosing your own user and Treat at Home shall not be held responsible or liable for the selection of such user. Treat at Home will provide you with profile previews of user. Information regarding user information found on the app is intended for general reference purposes only. Such information found on the app is mainly self-reported by the user. Such information often changes frequently and may become out of date or inaccurate. You are encouraged to independently verify any such information you see on the website with respect to user that you seek to make services.
The interpretation of this agreement and the resolution of any disputes arising under these terms of use shall be governed by the laws of India.
Refund and cancellation is only with the parties who paid and who received the fees.
In case of cancellation or non-confirmation of the appointment booked and paid through Treat at Home due to any reasons, three options are available to the consumer:
bubble_chart He may ask for rescheduling the appointment with the provider.
bubble_chart He may claim a refund of the advance payment.
bubble_chart The advance payment may be added as credit in the account of the consumer and be adjusted in due course for future consultations.
bubble_chart In case the consumer misses or cancels the appointment, he shall not be entitled to any refund.
bubble_chart In case the consumer's credit card/debit card/payment account has been accidentally overcharged, please notify Treat at Home of the same at the earliest. In case of over-charging, the consumer has the following options: He may claim a refund of the outstanding amount. In such a scenario, Treat at Home shall make all endeavors to refund the amount within 7-14 working days. The outstanding amount may also be credited to the account of the consumer so as to be adjusted in future consultations of himself or of any other person.
bubble_chart The refund shall be made by e-banking or by demand draft or by other such mode other than cash, depending upon the suitability of both, Treat at Home and the consumer.
bubble_chart For claiming refund, the consumer should necessarily have the valid invoice of the service, so as to be able to get the refund.
bubble_chart Having fully read these terms of use in its entirety,
bubble_chart Having had full opportunity to study and review these terms of use;
bubble_chart Having been advised that counsel for us has acted solely on our behalf in connection with the negotiation, preparation, and execution of these terms of use.
bubble_chart Having been advised that all parties have the right to consult and should consult independent counsel respecting their rights and duties under these Terms of Use.
bubble_chart Having had access to all such information as has been requested. You have read these terms of use and agree to all of the provisions contained above.
You understand that once you register as a Treat at Home providers on the app, you will receive SMS messages from Treat at Home on your registered mobile number. These messages could relate to your registration, transactions that you carry out through the app and promotions that are undertaken by Treat at Home. Please note that Treat at Home will send these SMS messages only to the registered mobile number or such other number that you may designate for any particular transaction. It is your responsibility to ensure that you provide the correct number for the transaction you wish to enter. Further, Treat at Home may also send notifications and reminders to you with respect to appointments scheduled by you for the services. Please note that while Treat at Home to provide these notifications and reminders to you promptly, Treat at Home does not provide any guarantee and shall not be held liable or responsible for the failure to send such notifications or reminders to you. It is your responsibility to ensure that you attend any appointments that you may schedule with a doctor or a health care provider through the website.
Treat at Home uses secure encryption technology to keep your information safe and secured at all time. Treat at Home is committed towards maintaining the privacy of the information uploaded by you on the website and complies with the industry standard security safeguards for the purpose of securing the website and the information provided/ uploaded by you Treat at Home uses all reasonable endeavors to ensure the integrity of the online payment facility security. Despite our endeavors, breaches of security and confidentiality could occur. You acknowledge that we are not liable for any loss suffered by you as a result of any breaches in security modification of terms and conditions of service.
Treat at Home may at any time, without any prior notification to you, modify these terms of conditions. Please review the latest version of the terms and conditions before proceeding to avail the service. If you continue to use the service, it shall be deemed that you agree and abide by the modified Terms and Condition.
You confirm that you have read and accept our privacy policy. The privacy policy is hereby incorporated by reference into, and made a part of, these terms of use. Your use of the services is subject to any additional terms, rules, or guidelines applicable to the services or certain features of the services that we may post and you may accept (the 'Additional Terms'), such as end user license agreements for our downloadable applications. All such additional terms are hereby incorporated by reference into, and made a part of, the terms.
The services are owned and operated by NG Web Services. The visual interfaces, graphics, design, compilation, information, computer code (including source code or object code), products , software, services, and all other elements of the services (the "Materials") are protected by copyright, trade dress, patent, and trademark laws, international conventions, and all other relevant intellectual property and proprietary rights, and applicable laws. All materials contained on the services are the property of Treat at Home or its subsidiaries or affiliated companies and/or third-party licensors. All trademarks, logos and service marks displayed on the services, whether registered or unregistered, are owned exclusively by NG Web Services or its affiliates and/or other third parties. Nothing contained in these terms of use, nor your use of the materials, shall be construed as granting you any license or right in or to any trademark, logo, or service Treat at Home. Treat at Home reserves all rights not expressly granted in this Terms of use.
bubble_chart The app's sole purpose is to facilitate quick access to the service offered. - Charges for service are as per Treat at Home tariff.
bubble_chart On pressing 'Press to Call' you are automatically connected to our Treat at Home service.
bubble_chart The services are subject to the availability of health care providers.
bubble_chart The application is just a means to facilitate access to a service otherwise available in the hospital and by no means guarantees any clinical outcome.
bubble_chart In no event will Treat at Home be liable for any direct, indirect, special, punitive, exemplary or consequential losses or damages of health or life of whatsoever kind arising out of your use, access to the application, technological and other environmental issues including ambulance breakdown, unfavorable road conditions, etc.
bubble_chart You are qualified health care providers of your specialty.
bubble_chart You are 18 years of age or older and that your use of the App shall not violate any applicable law or regulation.
bubble_chart All registration information you submit is truthful and accurate and that you agree to maintain the accuracy of such information.
bubble_chart Your registration on the app is solely for your personal and non-commercial use. Any use of this app or its content other than for personal purposes is prohibited.
Use the service available on the app for commercial purposes of any kind; or
Use the app and/or services in any way that is unlawful, or harms the company or any other person or entity, as determined in the company's sole discretion.
The company cannot and will not assure you that other Treat at Home users are or will be complying with the foregoing rules or any other provisions of these terms of use, and, as between you and the company, you hereby assume all risk of harm or injury resulting from any such lack of compliance.
All information, content and material contained in the website and/or services are the company's intellectual property. All trademarks, services marks, trade names, and trade dress are proprietary to the company. No information, content or material from the app and / or services may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without the company's express written permission.
I read and accept all above terms and conditions and abide by the rules
Signature
Terms and conditions for availing our services for users:
Treat at Home app/services owned and operated by NG Web services P Ltd.
This is not for treatment of any emergency medical or other health care conditions at home. For that you need to call or take the patient to emergency departments of government services or visit nearest hospital as early as possible.
bubble_chart You are 18 years old and in sound mind to decide your decisions.
bubble_chart You choose whichever service provider you would like to book.
As soon as the person books the service, the person should make a call the chosen service provider to inform the details of requirement and confirm the availability and fees structure.
Service requirements vary for each patient so could not fix a fixed fee so always confirm fee before receiving the service.
You may get an SMS message, an E-mail or a push notification on your phone indicating the acceptance and probable time of getting the service.
Before receiving service always verify the ID of your service provider for safety and quality.
Also send yours booking details to close relative for extra safety
Payment should be paid to the service provider directly by cash or online.
All service fee should be pre agreed by call except pharmacy or lab where there is fixed MRP amount of your chosen products and they may offer discounts. There are no delivery charges for lab or pharmacy.
For second opinion you send your documents or query ,only after the specialist doctor accept your request, phone number and mail id of doctor will be displayed. For every consultation you have to pay directly to consultant account and inform him about the payment to continue consultation.
The provider also gives rating about the user. If any misuse of the app your account will be deleted.
You should also enter the amount paid to the service provider to close the service.
Cancellation of Service
Once booked the service and provider reached your home you are bound to pay the minimum fee agreed upon booking.
The App/services allows you to select and schedule appointments with doctors and health care providers registered with the website and to whom certain specific terms with Treat at Home.
While choosing your doctor or healthcare provider on the App, you understand and accept that: You are ultimately responsible for choosing your own doctor or healthcare provider and Treat at Home shall not be held responsible or liable for the selection of such doctor or healthcare provider.
Treat at Home will provide you with lists and/or profile previews of doctors and health care providers who may be suitable to deliver the health care that you are seeking based on information that you provide to Treat at Home (such as area of specialty and geographical location). For certain specific services, Treat at Home may choose a doctor or healthcare provider on your behalf based on the nature of services you request and on the doctor or healthcare professional available to provide you with the clinical services for the same. Please note that Treat at Home does not recommend or endorse any doctors or health care providers mentioned on the app.
Does not make any representations or warranties with respect to these doctors or health care providers or the quality of the healthcare services they may provide. Treat at Home shall not be liable for any reason whatsoever for the services provided by the health care professional or doctor, and we bear no liability for the consequences to you, of your use of the system or services.
Information regarding doctors and health care providers and practice information found on the app is intended for general reference purposes only. Such information found on the app is mainly self-reported by the doctor or the health care provider. Such information often changes frequently and may become out of date or inaccurate. Neither the app nor Treat at Home provides any advice or qualification certification about any particular doctor or healthcare provider. You are encouraged to independently verify any such information you see on the website with respect to a doctor or healthcare provider that you seek to make an appointment with.
THIS SERVICE DOES NOT COMES UNDER DOCTOR - PATIENT RELATIONSHIP
Please note that some of the content, text, data, graphics, images, information, suggestions, guidance, and other material (collectively, "Information") that may be available on the app (including information provided in direct response to your questions or postings) may be provided by individuals in the profession. The provision of such Information does not create a licensed medical professional/patient relationship, between Treat at Home and you and does not constitute an opinion, medical advice, or diagnosis or treatment of any particular condition, but is only provided to assist you with locating appropriate medical care from a qualified practitioner. We make no guarantees, representations or warranties, whether expressed or implied, with respect to professional qualifications, quality of work, expertise or other information provided on the website. We do not in any way endorse any individual described herein. In no event shall we be liable to you or anyone else for any decision made or action taken by you in reliance on such information.
The interpretation of this agreement and the resolution of any disputes arising under these terms of use shall be governed by the laws of India.
Refund and cancellation is only with the parties who paid and who received the fees.
In case of cancellation or non-confirmation of the appointment booked and paid through Treat at Home due to any reasons, three options are available to the user:
1. He may ask for rescheduling the appointment with the specialist doctor.
2. He may claim a refund of the advance payment.
3. The advance payment may be added as credit in the account of the consumer and be adjusted in due course for future consultations.
4. In case the consumer misses or cancels the appointment, he shall not be entitled to any refund.
5. In case the consumer's credit card/debit card/payment account has been accidentally overcharged, please notify Treat at Home of the same at the earliest. In case of over-charging, the consumer has the following options: He may claim a refund of the outstanding amount. In such a scenario, Treat at Home shall make all endeavors to refund the amount within 7-14 working days. The outstanding amount may also be credited to the account of the consumer so as to be adjusted in future consultations of himself or of any other person.
6. The refund shall be made by e-banking or by demand draft or by other such mode other than cash, depending upon the suitability of both, Treat at Home and the consumer.
7. For claiming refund, the consumer should necessarily have the valid invoice of the service, so as to be able to get the refund.
bubble_chart Having fully read these terms of use in its entirety,
bubble_chart Having had full opportunity to study and review these terms of use;
bubble_chart Having been advised that counsel for us has acted solely on our behalf in connection with the negotiation, preparation, and execution of these terms of use.
bubble_chart Having been advised that all parties have the right to consult and should consult independent counsel respecting their rights and duties under these Terms of Use.
bubble_chart Having had access to all such information as has been requested. You have read these terms of use and agree to all of the provisions contained above.
You understand that once you register as a Treat at Home user on the app, you will receive SMS messages from Treat at Home on your registered mobile number. These messages could relate to your registration, transactions that you carry out through the app and promotions that are undertaken by Treat at Home . Please note that Treat at Home will send these SMS messages only to the registered mobile number or such other number that you may designate for any particular transaction. It is your responsibility to ensure that you provide the correct number for the transaction you wish to enter. Further, Treat at Home may also send notifications and reminders to you with respect to appointments scheduled by you for the services. Please note that while Treat at Home to provide these notifications and reminders to you promptly, Treat at Home does not provide any guarantee and shall not be held liable or responsible for the failure to send such notifications or reminders to you. It is your responsibility to ensure that you attend any appointments that you may schedule with a doctor or a health care provider through the website.
E-consultations shall be available for family physician & multi specialties E-consultation from a specific doctor/physician shall be available subject to his/her availability/willingness/discretion. Confirmation of your appointment with a specific doctor/physician, as per his/her availability, shall be sent to you via SMS and/or E-mail. Treat at Home reserves the right to reschedule or cancel an appointment without any prior notice. The time provided for consultation to you is indicative and actual consultation time may change depending on the consulting doctor's discretion. Your consulted physician reserves the right to provide post consultation free review consultations can be booked, rescheduled or cancelled only within the stipulate time limits mentioned below:
Treat at Home uses secure encryption technology to keep your information safe and secured at all time. Treat at Home is committed towards maintaining the privacy of the information uploaded by you on the website and complies with the industry standard security safeguards for the purpose of securing the website and the information provided/ uploaded by you Treat at Home uses all reasonable endeavors to ensure the integrity of the online payment facility security. Despite our endeavors, breaches of security and confidentiality could occur. You acknowledge that we are not liable for any loss suffered by you as a result of any breaches in security modification of terms and conditions of service. Treat at Home may at any time, without any prior notification to you, modify these terms of conditions. Please review the latest version of the terms and conditions before proceeding to avail the service. If you continue to use the service, it shall be deemed that you agree and abide by the modified terms and conditions.
You confirm that you have read and accept our privacy policy. The privacy policy is hereby incorporated by reference into, and made a part of, these terms of use. Your use of the services is subject to any additional terms, rules, or guidelines applicable to the services or certain features of the services that we may post and you may accept (the 'Additional Terms'), such as end user license agreements for our downloadable applications, subject to Section 12 below. All such additional terms are hereby incorporated by reference into, and made a part of, the terms.
The services are owned and operated by NG Web Services. The visual interfaces, graphics, design, compilation, information, computer code (including source code or object code), products , software, services, and all other elements of the services (the "Materials") are protected by copyright, trade dress, patent, and trademark laws, international conventions, and all other relevant intellectual property and proprietary rights, and applicable laws. All materials contained on the services are the property of Treat at Home or its subsidiaries or affiliated companies and/or third-party licensors. All trademarks, logos and service marks displayed on the services, whether registered or unregistered, are owned exclusively by NG Web Services or its affiliates and/or other third parties. Nothing contained in these terms of use, nor your use of the materials, shall be construed as granting you any license or right in or to any trademark, logo, or service Treat at Home. Treat at Home reserves all rights not expressly granted in this Terms of use.
The app's sole purpose is to facilitate quick access to the service offered. Charges for service are as per Treat at Home tariff.
The service is subject to the availability of health care providers.
The application is just a means to facilitate access to a service otherwise available in the hospital and by no means guarantees any clinical outcome.
In no event will Treat at Home be liable for any direct, indirect, special, punitive, exemplary or consequential losses or damages of health or life of whatsoever kind arising out of your use, access to the application, technological and other environmental issues including ambulance breakdown, unfavorable road conditions, etc.
You are 18 years of age or older and that your use of the App shall not violate any applicable law or regulation.
All registration information you submit is truthful and accurate and that you agree to maintain the accuracy of such information.
Your registration on the app is solely for your personal and non-commercial use. Any use of this app or its content other than for personal purposes is prohibited.
Use the service available on the app for commercial purposes of any kind; or
Use the app and/or services in any way that is unlawful, or harms the company or any other person or entity, as determined in the company's sole discretion.
The company cannot and will not assure you that other Treat at Home users are or will be complying with the foregoing rules or any other provisions of these terms of use and as between you and the company you here by assume all risk of harm or injury resulting from any such lack of compliance
All information, content and material contained in the website and/or services are the company's intellectual property. All trademarks, services marks, trade names, and trade dress are proprietary to the Company. No information, content or material from the app and / or services may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without the company's express written permission.
This Service is enabled for the elderly and for those who are immobile to visit a clinic/hospital,for those who are having difficulty with time and convenience to visit or take their loved ones to a doctor.
TAH has a Stringent Verification in Place for all Doctors Registering with us with Respect to their Qualifications/Experience and TAH Stays Committed to the Highest Quality of Treatment given to Our Patients at their Homes.
The Doctor May Render all Services at Home and May Advice Hospital Care for Further Treatment.
Hospital Services Enable Our Patients to know more about the Services Provided by the Nearest Hospital and Book Appointments they are in need through our App. Our Patients are benefited through Reduced Waiting Time During the Hospital Visit.
Hospital Services may include but not always be Available
Lab Services @ Home Simplifies and Reduces the Discomfort of Visiting a Lab Early Morning to give Blood samples in Empty Stomach.
Our Patients can quickly find a Nearest Lab around them and select any of the Tests Provided (or) Upload the Lab Request form given by the Doctor and book service
Lab Reports Will be Shared through Whatsapp and E-Mail Once Ready.
Medicines Delivery @ Home Provides Our Patients the Comfort of getting Medicines Delivered at their Location and Prevents them from the Hassle of Searching for and Across Pharmacies for Medicines.
This Works Simple. Patients need to Select a Pharmacy Near to them, Search through a list of OTC (Over-The-Counter) Medicines (or) Upload Prescription given by the Doctor and Place the order to the Pharmacy Medicines will be Delivered at their Home and Convenient time
TAH Understands the Patients need for relying on Multiple Medical Equipments while getting Treated at Home. Moreover, it would not make sense to buy them for a short Term use and this is where TAH comes to help Patients in getting the required Medical Equipments rented out by Nearest Hospitals/Surgicals during the course of Treatment.
In Cases of Continuous need for an Equipment (or) a Consumable, TAH will Assist Our Patients to buy it and also Ensures that it is Kept Affordable.
Patient Care is Paramount to us and Our Objective is to always Provide the best Possible Medical Transportation to Our Patients. This Service is Mainly Intended to Transport the Patients or to Move the Bed-Ridden Seniors from their Home to the Nearest Hospital. We are Committed to Provide the Highest Level of Care Available to Our Patients during Transportation.
Physiotherapists @ Home work to a Personalized Healing Plan Based on the Patients problem to help them Regain Mobility and Provide them comfort from the pain and Convenience at Home.
Our Verified Physiotherapists are Well-Trained and Experienced Across many Pressing Health Issues like Back Pain, Neck Pain, Knee Pain and Ligament Issues to Parkinson, Paralysis, Cerebral Palsy, and more.
Our physiotherapists Can treat both Chronic and Acute Problems at Home.
Nursing Care @ Home is for your Loved Ones Who Need Support and Assistance with Daily Activities at their Home.
Our Well Trained and Experienced Nurses Take Care of Day-to-Day Needs like Mobility, Hygiene,Feeding Elderly Patients and also Assist Patients Recovering from Surgery post Complex Medical Issues
The Care includes managing the Entire Medication, Drug Administration, Medical Dressing, Vaccination needs and also to Provide Other Nursing help at Home.
Service is for Your Loved ones Who Need Support and Assistance with Daily Activities of Non Medical Support.
For Second Opinion
There May be an Instance Where You Will be Struck to make a Decision Regarding Your Treatment Suggested by a Doctor and it is always better to seek a Second Opinion to Reconfirm and Undergo Major Surgical Procedures. TAH is a Place Where You Will Get a Genuine Second Opinion and You Will Get Your Questions Answered because Famous and Busy Consultants may not have the time to clear your doubts. The Faculties are Very Experienced Doctors in their own field, have come together to Provide Health Care to the needy People. They will go through your case History, Investigations and Existing Treatment Modalities and giving Experience Based Opinion so that Decision can be made for better Outcome.
People are Travelling to many places for Work, Business and Leisure. You may need Medical Consultation from your Own Doctors at odd times and remote places and Fortunately the Internet is Everywhere Now .It is Really Tough to Get Immediate Opinion and it will be Time Consuming. TAH is the App where you Will Get the Doctor Anytime Anywhere.
It works as simple as like booking a cab by having net connection and location service on.
We are in no way between you and your health care provider to receive your service.
This is not for treatment of any emergency medical or other health care conditions at home. For that you need to call or take the patient to emergency departments of nearest hospital as early as possible.
Entire health care service providers in your area will be shown in your map when you open the app.
You choose whichever service provider you would like to book
You may (under development)track your doctor and ambulance by map till you close the service
You have now or later(schedule time) option.
A person anywhere in the world could also book for their near and dear one by choosing location and place, time of requirement of service.
As soon as the person books the service, the person should call provider to inform the details of requirement and confirm the availability and fees structure.
Service requirements vary for each patient so could not fix a fixed fee so always confirm fee before receiving the service.
You may get an SMS message, an E-mail or a push notification on your phone indicating the acceptance and probable time of getting the service.
Before receiving service always verify the ID of your service provider for safety and quality.
Also send your booking details to close relative for extra safety
By cash or online. Better to have online payments facility to make payment easier to receive the service quickly.
Payment should be paid to the service provider directly by cash or online payment either to provider or App portal
All service fee should be pre agreed by call except pharmacy or lab where there is fixed MRP amount of your chosen products and they may offer discounts. There are no delivery charges for lab or pharmacy.
For second opinion you send your documents or query ,only after the specialist doctor accept your request, phone number and mail id of doctor will be displayed. For every consultation you have to pay directly to consultant account or App portal and inform him about the payment to continue consultation.
bubble_chart Specialist: Rs.300 - 500
bubble_chart Super specialty: Rs.500 - 1000
When the service provider closes the service, it displays a thank-you message on your mobile phone with an option to rate the visit and write a review to help other choose the best.
The provider also gives rating about the user. If any misuse of the app your account will be deleted.
You should also enter the amount paid to the service provider to close the service.
Some of the features mentioned will be introduced in phased manner.
It is possible before provider starts from their location. Once booked the service and provider reached your home you are bound to pay the minimum fee agreed upon booking.
bubble_chart Doctor @ Home
bubble_chart Ambulance Service
bubble_chart Home Nurse
bubble_chart Home Care taker
bubble_chart Physiotherapy
bubble_chart Second opinion
bubble_chart Hospital / Clinic appointments
bubble_chart Medicine Delivery
bubble_chart Medical Equipments
bubble_chart Lab
TAH aggregates and dispatches life-saving services available near you.
This is not for treatment of any emergency medical or other health care conditions. For that you need to call emergency departments of government services, or nearby hospital.
Never again will someone facing an emergency wonder when their ambulance will arrive. You could track the arrival like the cab (under development). It is also easy and safe to shift the patient from home to hospital than by car.
All ambulances deliver the highest quality service by adhering to stringent standards. There is no time more urgent than in emergency to have the right talent and equipment's available.
bubble_chart Open TAH app
bubble_chart Click Ambulance service.
bubble_chart Search & find the ambulances available.
bubble_chart Click the confirm (now or later) option.
bubble_chart Ambulance which accepts first your request will be ready to move.
bubble_chart It will have option of book for others and could enter user phone number also.
General guidelines
bubble_chart Non-ICU: Rs. 20 / Km. [minimum charge: Rs. 400 /-]
bubble_chart ICU: Rs. 30 / Km. [minimum charge: Rs. 600 /-]
bubble_chart Waiting charge: Rs. 300 (Per Hour)
This is not for treatment of any emergency medical or other health care conditions. For that you need to call emergency departments of government services or nearby hospitals.
For the changing life style we may not have relatives or friends available to take the patient to hospital and spend time to get the treatment especially in odd hours.
For simple ailments all you need is a visit by qualified medical personnel to give first aid and advice whether patient needs hospitalization or not especially during odd times.
bubble_chart From consultation to treatment, the doctor helps you throughout your recovery. And home doctor service does exactly the same.
bubble_chart This service is especially tailored for the elderly, post surgical recovering patients those who are immobile and cannot visit a clinic/hospital and for those who are having difficulty taking the time out of their busy schedule to visit or take their relative to a doctor.
bubble_chart If you need a doctor to visit you at home, please book & confirm our doctor home visit.
bubble_chart We will show all available doctors in your area. If your chosen doctor is unavailable for some reason (off-duty or busy on another call), you could choose another doctor who are available around you.
bubble_chart Book for your comfortable timing.
bubble_chart If doctor spends more time or give extra service please confirm his fee before receive the service.
bubble_chart Please read the guidelines for payment.
Fee may vary depending upon the distance.
bubble_chart Undergraduates (MBBS, BDS, Alternative Medicine) Rs. 400 / Hr.[ minimum charge: Rs. 400 / visit]
bubble_chart Specialists (MD, MS, Diploma) Rs.600 / Hr.[ minimum charge: Rs.600 / visit]
bubble_chart Super Specialists (DM, Mch) Rs.1000 / Hr.[ minimum charge: Rs.1000/ visit]
Fees extra for other services like ECG, IV fluids, Medicines, suture removal, etc,
If you have a loved one who needs support and assistance with daily activities, home nurse service shows well-trained health care professionals who can help you recover better at the comfort of your own home.
They take care of day-to-day needs like mobility, hygiene and feeding elderly patients and patients recovering from surgery post complex medical issues.
Manage the entire medication, drug administration, medical dressing, vaccination needs and can provide other nursing help at home.
This site will show you all available home nurses in your area. You could book by just by a click.
Fee may vary depending upon the distance.
bubble_chart Rs.300 /Hr. [minimum charge: Rs.300/visit]
Fees extra for other services like ECG, IV fluids, Medicines.
This service is for your loved ones who need support and assistance with daily activities at their home.
Rs. 200 /Hr. [minimum charge: Rs.200/visit]
This is not for treatment of any emergency medical or other health care conditions. For that you need to call or take the patient to emergency departments nearby hospital.
You could choose the hospital you like and book the service offered by the hospital at the convenience of your home.
Just send the request, they will call and confirm your entire request. It is like extended in patient service at home. Less expenses and less chance of hospital acquired infections.
No need to go back to hospital after discharge for simple follow up care. You could also book an appointment with consultant available in the hospital.
Consultant appointments
Fees Details:
For ambulance, home doctor, nurse, physiotherapist same like individual fee.
For Equipment and other special home services to be discussed / agreed with service provider individually based on the services.
No more waste of time to visit lab in early morning to give your blood samples in empty stomach. Simplify by click and book lab service at home.
bubble_chart We show the details of Labs near you.
bubble_chart Choose the service provider you want.
bubble_chart Book your time either now or schedule timing.
bubble_chart Select the tests needed by clicking from the list or upload the request given by the doctor.
bubble_chart Report will be send by the service provider through Whatsapp or E-mail.
Available with each lab
We show the physiotherapists available near your location book the physiotherapist service.
Rs. 300 /Hr.[ minimum charge: Rs.300 / visit]
Fees extra for other services like TENS, ULTRASOUND, WAX, IFT, SWD.
bubble_chart We show the pharmacies and medical equipments shops near you.
bubble_chart Choose the pharmacy or equipment shop you want.
bubble_chart Note: Upload prescription or type the medicines for over the counter drugs. Receive at your home at convenient time.
Based on MRP. Some may offer discount
This is not for any emergency and you will not get any prescription for any disease.
There may be an instance where you will be struck to make a decision regarding your treatment suggested by a doctor and it is always better to seek a second opinion to reconfirm and undergo major surgical procedures. TAH is a place where you will get a genuine second opinion and you will get your questions answered because famous and busy consultants may not have the time to clear your doubts. The faculties are very experienced doctors in their own field, have come together to provide health care to the needy people. They will go through your case history, investigations and existing treatment modalities and giving experience based opinion so that decision can be made for better outcome.
People are travelling to many places for work, business and leisure. You may need medical consultation from your own doctors at odd times and remote places and fortunately the internet is everywhere now .It is really tough to get immediate opinion and it will be time consuming. TAH is the app where you will get the doctor anytime anywhere.
bubble_chart Check the doctor’s specialty plus area wise availability for online consultation.
bubble_chart Choose your doctor and his available time for online consultation.
bubble_chart If agree first send the medical documents or query to doctors E-mail or WhatsApp, etc
bubble_chart For every consultation send the fee by online through available payment gateway directly to consultant, or App portal and inform him.
bubble_chart If the doctor informs the timing you could call through your video or voice call facility from your phone to doctor phone after payment.
bubble_chart For onetime payment you could call maximum 15 minutes.
bubble_chart Undergraduates: Rs. 200 / 10 minutes
bubble_chart Specialists: Rs. 400 [ per video call-10 minutes]
bubble_chart Super Specialists: Rs. 600 [per video call- 10 minutes]
You could book any home services through direct booking portal or by calling the number provided. You would be provided the nearest health care provider based on rating and availability as early as possible. You should pay directly to NG Web Services or to provider.
Emergency Contact (Contact for Doctor and Hospital / Contact for Relatives) Buttons:
In app home page there are two emergency buttons. Green button for close relative and Red button is for nearest Hospital or Doctor. In case of emergency need they could press to call them.
Need to enter phone numbers for green and red in your profile page in menu. A text also will be sent to them as follows. ‘I need urgent attention’
General Guidelines for all providers
"All service providers should follow the existing laws of land pertaining to the services rendered."
This service is not for emergency medical conditions
We are in no way between you and your patient to provide your service.
Most of the app will take away your patients. But this brings patients to you and helps you to retain clients. If want to earn more, improve the number of clients, join this revolution. Don't be left out and lose your business to the networked competitors.
All you need to have is a smart phone with 24 x7 net connection and location service on all the time. Once you get the notification/call you could accept or deny. You should also discuss your fee for various services before visiting the patients.
Better to have PAYTM or GOOGLE PAY or PHONE PE facility to receive the fees.
Always carry your ID to be shown to each patient before providing the service. You could choose your availability timing when register with this app.
We may charge you a registration/renewal fees for every year. Though at present there is no service charge levied for the payment received by you for the services rendered later we may introduce service fees. You could offer discounts periodically to improve business.
Premium Account:
By paying annual fee you could be the premium provider and your name will appear on top of all other free provider members so that your business grows faster.
We will give your service as preferred provider for direct booking customers.
Annual fee:
Hospital appointments: Rs.2999/year
Clinic appointment: Rs.1999/year
Lab/Pharmacy: Rs. 1499 / year
Home Doctor / Nurse / Physio: Rs. 999/year
Second opinion/Ambulance/care taker: free till March 2021
For many reasons you may not be able to work fixed timings in clinics or hospital. But you could render your service few hours per day to earn some money for your need. Best suits for undergraduates, post graduates who prepare for exams and other reasons. All you need is simple medical kit with stethoscope ,thermometer, finger pulse oximeter, ECG if possible, simple medicines and injections, readymade dressings, suture removal kit etc.,
bubble_chart You could have working relationship with hospitals around you.
bubble_chart You have the choice of fixing your fee for extended care.
bubble_chart You could choose your available time.
bubble_chart Increase your income by rendering home visit for the patients.
bubble_chart Inform and confirm your fee structure before rendering the service.
Those who want to earn during their free time like students, House wives, trained nurses could register as care taker and earn livelihood.
Note: Upload any Government approved ID.
"Don't be left out to the competitors and be part of life saving”. You should have all the facilities of an ambulance to render first aid and for transport to the nearest hospital.
Because of online sales your client base is shrinking day by day. You could do what they do by downloading this app and serve and increase your customers. You could also offer discounts.
Because of online booking and home service your client base is shrinking day by day. You could do what they do by downloading this app and serve and increase your customers. You could also offer discounts.
People apart from availing hospital services are in need of home care also. You could render your service at home in many ways by offering certain services. It is like an extended IP care of the patients at their home.
Choose specialty available in your hospital from the options after register as provider in hospital appointment.
bubble_chart Allergy / Immunology
bubble_chart Bariatric Medicine/surgery
bubble_chart Cardiology
bubble_chart Cardiothoracic surgery
bubble_chart Etc.,
Home services like dressings, suture removal, IV fluids, and injections will give you loyalty of patients.
You could also send your ambulance to pick them up for hospital care. You could provide medical equipment's for rental or sale.
You should register separately for appointments, ambulance, home doctor visit, pharmacy, lab, home nurse, physiotherapy with different phone numbers if you want to provide the services. For all the services you will receive the notification only and you should call and confirm all services.
You could render your service for the patients who could not able to visit hospital to see you personally, or working somewhere else. You need not give prescription.
Your existing patient may wish to continue to consult you when they are far away.
Patient may want to get second opinion for their illness.For second opinion while registering, Choose your specialty from the options
bubble_chart 6 am - 10 am
bubble_chart 10 am - 2 pm
bubble_chart 2 pm - 6 pm
bubble_chart 6 pm - 10 pm
bubble_chart 10 pm - 6 am
Patient will pay fee directly to your account and you will get the notification of payment then you could start your service.
It is like extended OP care and improves your clients.
If you be part of direct booking team, you would be given preference if asked by patients through direct booking portal at Treat at Home.
You would be paid directly from NG Web Services once service rendered after finalizing amount. 20% service charge would be deducted from total bill. If paid by cash, you should pay 20% to NG Web Services by payment portal.
Treat At Home (TAH) is an on-demand mobile app owned and operated by NG Web Services Private Limited that provides healthcare services to your doorstep with just a push of a button in India and soon worldwide.It is also the only online consultation platform to provide doctors and other service providers of your choice from your area.
TAH provides the user a trustworthy source of personalized health care service which can be accessed from anywhere in the hour of need . Currently, eight services are being offered to our customers and many more exciting features are coming. We have a network of most of the doctors and other service providers in India . We understand that communication is vital for timely service therefore at TAH we bridge gap between doctors and patients digitally by providing tracking mechanism which is unique to this app. As a result of using our services, our patients are able to stay in their homes than in hospital, save money, and have peace of mind.
We connect doctors, nurses, and physiotherapists for home visits verified by their government approved certificates. We facilitate ambulance to pick up, lab tests, medicines delivery at the home , hospital services, and online consultation making health care more accessible for our patients.
Treat At Home, the Creator of this Privacy Policy Ensures its Commitment to your Privacy with Regard to the Protection of Your Information. This Privacy Policy contains Information about Treat At Home App. In Order to Provide you with Uninterrupted use of our Services, we may Collect and, in some Circumstances, Disclose Information about you. Such Information may be Classified as Personal Information Under the Purview of Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.
If you have any Queries or concerns Regarding this Privacy Policy, you should contact Treat At Home Customer support Desk.
ANY CAPITALISED WORDS USED HENCEFORTH SHALL HAVE THE MEANING ACCORDED TO THEM UNDER THIS AGREEMENT. FURTHER, ALL HEADING USED HEREIN ARE ONLY FOR THE PURPOSE OF ARRANGING THE VARIOUS PROVISIONS OF THE AGREEMENT IN ANY MANNER. NEITHER THE USER NOR THE CREATERS OF THIS PRIVACY POLICY MAY USE THE HEADING TO INTERPRET THE PROVISIONS CONTAINED WITHIN IT IN ANY MANNER. THIS PRIVACY POLICY SHALL BE COTERMINOUS TO THE PRIVACY POLICYGOVERNING THE USE OF www.treatathomes.com.
In order to use the Services of this Application, you are Required to Register yourself by Verifying the Authorized Device. This Privacy Policy Applies to Your Information that we Collect and Receive on and through Treat At Home App; It does not Apply to Practices of Businesses that we do not Own or Control or People we do Not Employ.
By Using this Application, You Agree to the Terms of this Privacy Policy. Please Read the following Privacy Policy to Understand how Your Personal Information will be Treated as You use this Site and its Services. The following Discloses our Information Gathering and Dissemination Practices.
Personal Data of the User such as, but not Limited to, Your Name, Your Age, Date of Birth, Iccupation and Gender ; The User's E-Mail and Contact Information, GPS based Location; The User's Tracking Information such as, but not Limited to the Device ID, Google Advertising ID and Android ID; The User's Data sent Across through the Application. As a User of Treat at Home App, You may Provide Information about Yourself, Your Spouse or Family, Your Friends, their Health Issues, Gender of the Patient, Age of the Patient, Previous Medication taken, Previous Medical Conditions, Allergies, etc.
The Information Provided by you shall be Used to Contact you when Necessary. For more Details about the Nature of such Communications, Please Refer to Our Terms of Service. We use your Tracking Information to Identify you and to gather Broad Demographic Information. The Information is also used to Customize Your Experience of Using Treat At Home App.
Treat At Home Industries Inc. has Adopted a Protection of Personal Information Policy Which Aims to Protect your Private Life, in Accordance with the Applicable Laws to this Effect, Treat At Home Industries Inc. has taken and Applies Appropriate Security Measures while using this Site, including the Encoding of Certain Data. However, Public Communication Networks such as the Internet are open Systems with links shared by many Users. You Recognize that NG WEB SERVICES Industries Inc. does not Guarantee that Some Personal Information Won't Be Intercepted and Manipulated by Third Parties. For the purpose of operating this site, Treat At Home May Collect Some Information, including Personal Information. This Information will never be the object of a Communication, Transfer, Sale, Assignment or any Other Commercial Transaction with Third Parties without your Authorization. This Information may however be Transferred between Various Internal Departments or with Distributors Adhering to a Protection of Personal Information Policy, for the Purpose of Administration and Management.
No Treat At Home Representative is Authorized to obtain Personal or Credit Information from You Over the Phone. If this is the Case, we ask you to Contact us Immediately in Order for us to Proceed with an Internal Investigation.
We will not sell, Distribute or Lease Your Personal Information to Third Parties unless we have Your Permission or are Required to do so, by Law. We may use Your Personal Information to send you Promotional Information about Third Parties which we Think You may find Interesting if You tell us that you wish this to Happen. If you believe that any Information we are Holding on You is Incorrect or Incomplete, Please send us an E-Mail, as soon as Possible, to: info@treatathomes.com. We will be Happy to Correct any Information found to be Incorrect.
By Downloading and / or Using this Application, You hereby Agree to be bound by the Terms of Use / Service, Privacy Policy, and Other Policies as set Forth on the Website www.treatathomes.com. It is hereby further Specified that all the Terms and Policies on the Website shall be Coterminous to these Terms.
Direct Booking |
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| +91 94422 22700 | |
K.M.C Hospital, Karaikudi For 24x7 Cardiac, Trauma and All Emergencies | Near New Bus Stand, Karaikudi. www.kmch.in | 04565244555, 9688822044 |
B.G Hospital, Tiruchendur 1/143-B, Tuticorin Road, Veerapandianpatnam, Tiruchendur - 628216. 04639245316, 9940135000 |
Laxmi Poly Clinic 158/18 West Pole Pettai, Near New Bus Stand, Thoothukudi - 628002. www.laxmipolyclinic.com | 8300188733 |
Senthil Hospital, Devakottai 9B, Manthoppu Street, Devakottai, Tamil Nadu - 630302. 04561262224, 8012519281 |
Narayanaa Hospital No. 18, Tana Street, Purasawalkam, Chennai - 600007. narayanaahospital@yahoo.co.in | 9840121291 |
Vijayaraj Speciality Hospital 24 Hrs Out & In Patients Care | 1A, P.P. Chavadi, Theni Main Road, Madurai - 16. vshmadurai@gmail.com | 04522381044 |
Kasthuri Hospital 24/7 Multi Speciality 100 Bedded Hospital | 119, Shanmugam Road, West Tambaram, Chennai - 600045. www.kasthurihospital.com | 04422263573, 04422263752 |
JK Physio & Rehab Clinic J6, Plot No.1998, 13th Main Road, Anna Nagar West, Chennai – 600040. www.jkphysioandrehabclinics.com | 044 43595885 |
Sakthi Hospital & Research Centre 24/7 Emergency and Trauma Service | 175, Big St, Police Quarters, Triplicane, Chennai. www.sakthihospitals.com | 9840264444 |
Robin Hospitals Healthy Way To Live | 162/16, Mangalam Colony, 7th Avenue, Anna Nagar, Chennai - 600040. www.robinhospitals.com | 04448600600, 9444444911 |